Refund & Cancellation Policy
Effective Date: July 15, 2025

At Kohinoor Arena LLP, we aim to provide the best service experience to our users.

• Subscription Purchases
  Once a subscription is successfully purchased, it is non-refundable. Users are responsible for reviewing the plan details before completing the payment.
  
• Accidental Payments / Duplicate Transactions
  If you believe a payment has been made by mistake or duplicated, please contact us at kohinoorarena@gmail.com within 7 days of the transaction. After verification, we may issue a refund for duplicate or failed transactions.
  
• Service Non-Delivery
  If the subscription features are not activated after successful payment, users may request assistance or refund by writing to  kohinoorarena@gmail.com . Refunds will be processed only if the issue is verified on our side.
  
• Cancellations
  Users cannot cancel the subscription once purchased . No refunds will be issued for the remaining subscription period. Access will remain available until the subscription period ends.
  
• Processing Time
  Approved refunds will be credited back to the original payment method within 7–10 working days, depending on your bank/payment provider.
  

For any queries related to refunds or cancellations, please reach us at:
📩Email : kohinoorarena@gmail.com
🏢 Organization: Kohinoor Arena LLP